Are you ready? Chieftains!
The EA Phase is coming! To help you quickly familiarize with this new world, we'll post some of the most frequently asked questions and brief answers here. Without further ado, let's get started!
1. What kind of game is Soulmask?
Soulmask is a survival sandbox game that aims to deliver a "Real Experience." As the "last person" of a tribe empowered by mysterious masks, you'll eke out a living on this ancient land of mysterious cults and blaze your own trail to civilization. Explore, build, and recruit tribesmen to develop your clan from scratch.
Since it's an EA version, the current visuals, sound effects, performance, and other aspects are not definitive. We're doing our best to make this game better with your help!
2. What time will the Soulmask Early Access be released exactly?
Our EA version will be released at the following points globally: May 31st, 2024, 07:00 UTC
Due to reasons concerning review and release, the product's release time on the page may be adjusted slightly. Please stay tuned for community messages.
3. Is there a console version of Soulmask? Or it's only available in Steam.
We will only launch it on Steam, but we are also preparing to launch it on other platforms. To learn more about our further plans, please check our posts in the community.
4. What are the system requirements?
The EA's Minimum and Recommended requirements are as follows. You can also check the [System Requirements] on the store page at any time:
5. Will the game support DLSS/FSR?
Yes! We will support NVIDIA DLSS/AMD FSR
If the above function doesn't take effect, please update your graphics driver to the latest version, restart your computer, and try again.
Besides, there is a chance that you may encounter flashing and overexposure using DLSS in the EA version. FSR would be a better choice.
6. Will it support PC game consoles/Steamdeck?
In fact, Soulmask now has a controller/SteamDeck scheme, but after some testing, it has not met the expected experience.
Therefore, to ensure a good experience for all controller players, we will not publicly announce support for controllers and Steamdeck during the Early Access, but you can still use this unfinished feature. We are fully committed to optimizing it. In the near future, we will comprehensively enhance support for game controllers and Steamdeck!
7. In the EA, will there be Official PVP Servers?
Short answer: Yes. The PVP mode is still in EA's early gameplay test phase, and you may find some flaws, like the lag problem when the server is filled with players (it often happens when the online players are over 30). We'll constantly optimize the related content to provide a better experience.
8. What game modes will it provide?
The EA will release 4 modes: Solo Mode, LAN Online Mode for up to 8 players, PVE/PVP Official Server Mode and Private Servers
9. What are the rule details for the official server?
In light of users' demands, we'll optimize the official server categorization based on the former test. The details are as follows:
Note:Server Capacity, Building Damage Time, and other rules may be adjusted according to the actual server pressure and user feedback in the early EA. We'll post notices timely.
If you want to know the specific information about our first round servers, please click here.
For the first play, you might want to try Solo/Multiplayer Mode or rent an exclusive server to get a smoother experience. In the meantime, we'll keep optimizing the related content and make the official server better!
10. What areas will the official server cover?
The official servers for this EA include America Server, Europe Server and Asia Server.
11.I want to set up a dedicated server myself. How should I do it?
The private server providers GPORTAL and CLAWCLOUD now support one-click rental and configuration. The server rental links are as follows:
CLAWCLOUD
GPORTAL
If you have your own server, check out this comprehensive tutorial we prepared for you. Click to learn more: Tutorial Link
12. My game crashed/got stuck!
Sorry for the frustrating game experience. Soulmask still has some unresolved compatibility issues during the EA phase. You can try verifying the game's integrity or restarting your computer. If the problem persists, you can visit our Official Discord to contact our staff. We'll solve it as soon as possible.
13. What is the reason behind the high lag in the official server?
The official online mode is still imperfect in the EA phase. When the server is swarmed with players, it activates many units on the map. Due to the precise action checks, combat may stutter or get stuck. We'll continue to optimize the related content to provide a smoother experience! If you encounter this issue, we suggest trying our Solo Mode, Multiplayer Mode, or Private Server first.
14. Don't know what to do when I first enter the game…
Don't worry, Soulmask has prepared a comprehensive tutorial to see you through the toughest early stage!
Or you can check out our Steam Guides for more guidance and strategies.
15. How can I seek out a specific material/animal?
In cooperation with the Wiki platform and FANDOM, we've prepared an exclusive Wiki for chieftains. This will release after EA launches!
You may refer to it for any in-game information. Since the Wiki is an open and ongoing project, your corrections and contributions are always welcome!
16. The crafting feels very grueling. How can I make it easier?
And that's where one of the main Soulmask features comes in: Tribesmen! By intimidating the wild barbarians, you can absorb them into your tribe. They can then help you with Gathering, Crafting, and other quests, even forming an entire automatic production line.
Don't know where to start? These tribesmen's strategies will definitely be of help!
17. What about the PVP Gameplay?
The PVP Mode revolves around freedom. You choose whatever game style you like, and there are no fixed PVP battles. Besides survival and combat, you may need to communicate, negotiate, and even build tribes or wage war with other players. We believe this will diversify the gameplay and give it more freedom, and we hope that players can fight fair and talk freely!
For new players, this mode can be exceedingly competitive, as they have to deal with threats from both nature and other players. This means that your Home, Resources, and Tribesmen are subject to attacks from other players. So new players are better off starting with Solo/Multiplayer Mode.
18. Does the PVP have Season Reset, Cross-Server, and other features?
PVP Season Reset is a common feature in many games, as it can enliven the game and make it more challenging. In Soulmask, the PVP Season will be reset after it ends, which means that the game data will be reset to give everyone the same start in the new season. The rules are as follows:
- [PVP Season Span] The PVP Season will last about 120 days, and then it will be reset, and a new season will start. We'll still be testing the PVP mode during EA and may adjust the Reset Time accordingly. The adjustment notice will be released at least one month in advance. After confirmation, we'll change the [To be Announced] status to a specific date.
- [PVP Cross-server Group] 21 days into the season, players of a server can teleport to another server in the same cross-server group. Please note that each independent server's Online Players Cap still stands.
- [No season plans for the PVE Server for now] However, we may still make evaluations and adjustments during the EA Phase, and if there are any changes, we'll announce them at least 3 months in advance.
19. What about your future update plans?
At the early stages of EA, we have an initial blueprint for the future. Of course, we will make proper adjustments based on your feedback and the actual situation. For now, let's share our current "ambitions" with you:
20. How can I obtain the special mask (a reward for participating the previous tests) in the EA version?
Play Soulmask with the same Steam account used in the test, and raise the character to Lv.15 in any mode to unlock the Mask Decor Table. You can then equip mask appearances in the Special Mask section.
①: Raise the character to Lv.15 to unlock the Mask Decor Table. Craft and place Mask Decor Table
②: Open the Mask Decoration interface
③: Scroll down to the bottom and find Special Mask to equip mask appearances
21. I joined the test before, but why I can't get the special mask?
We noticed that some players entered the wrong Steam ID when claiming [New Mask Appearances], so their accounts can't activate them normally. Please go to our
Official Discord at and in the [#New Mask Appearance] Reissue Channel, enter your Steam ID and the tested character name. After verification, we'll reissue the [New Mask Appearance] for you in the next version.
