Hello, Chieftains!
It’s me, Peter again, back with another Q&A session as our team is currently tackling waves of bugs! I'm sure these questions are still on your mind.
Starting this time, we’re dividing the FAQ into two parts: feedback about bugs impacting your gaming experience, and suggestions for improvements.
No more chatter, ZIMA and I are ready:
Q: I can't get into the game! It's stuck on the loading screen
A: We're aware of this issue and are making every effort to ensure that everyone can enjoy Soulmask.
There's already a proven solution in our community. Please join our discord.
We're also rolling out a new "Protection Mode" pretty soon, which will kick in automatically when this happens, making sure everyone gets to experience the new game world!
Q: My death package disappeared after my character died!
This is a serious issue. For some players, the "Time multiplier for Auto-Destruction of Death Packages" coefficient has been incorrectly adjusted to 0, causing death packages to disappear immediately after death.
If you encounter this issue while playing solo or on private server, please follow these steps:
Go to Advanced Settings and reset all systems to default settings.
Next, go back to Advanced Settings and adjust the "Time multiplier for Auto-Destruction of Death Packages" coefficient to 0. Save the changes.
Return to Advanced Settings and adjust the "Death Package Auto-Destruction Time" coefficient to the desired time.
If you want the death package to exist for a longer time, be sure to increase the coefficient! We're working on a fix to prevent this issue and expect it to be resolved within a week.。
Q: The tribesmen often get stuck, and they're too stupid!
A: We get it—this is an issue that requires time to improve. We are still figuring out ways to optimize the AI of the tribesmen. For now, you can try holding down "E" to reset their positions to resolve the issues.Of course, a larger construction layout can solve this problem; as overly compact crafting tables in an area raise the probability of encountering this problem.
In addition, rest assured about your tribesmen's work efficiency when you are out exploring. Your tribesmen won't slack off even if they get stuck!
Q: The mother panther always gets stuck when I'm trying to capture a panther cub. Also, I've already adjusted the rarity coefficient, so why haven't I gotten a black panther yet?
A: We understand the frustration of not being able to successfully capture mounts. Our team have gathered coordinates for some of the problematic areas and will try our best to fix the terrain issues. Catching mounts will get a whole lot easier for everyone! As for the rarity issue, the parameter settings were ineffective – that was definitely a bug, and we've already fixed it in yesterday's update.
Q: Why are the mineral models still there, but I can't collect them?
Currently, a small number of players are experiencing "air minerals." We'll address this issue as soon as possible, hopefully this week. For now, single-player players can try restarting the game to resolve this issue.
Q: Not supporting FOV in a 2024 game is unacceptable!
A: We're working on it! However, it's important to note that adjusting FOV requires careful consideration of its impact on art assets and visual style. This may take some time.
Adjusting FOV may cause minor issues. To ensure game stability and performance, we've decided to temporarily disable FOV settings. We'll consider adding this setting in the future, but we'll prioritize ensuring its quality before enabling it, which might take some time.
Currently, the game does offer a feature to change the camera distance in the settings. You can try that out. Besides modifying the game files to adjust FOV yourself, we'll also provide a quick way to do it soon. However, these modifications may cause minor issues. Feel free to modify it if you don't mind these potential problems.
Q: The anacondas are so terrifying! I'm scared of snakes!
We understand, snakes aren't everyone's favorite. But don't worry, anacondas are very slow, so they're basically like avoidable obstacles—you don't really want to get close to them unless necessary. Also, we have concentrated their spawning areas on the island in the mangrove forests.
Maybe we should place a "Beware of Anacondas" sign…
At the same time, we're also tweaking the anacondas' attacks to be less intimidating, for a more comfortable gameplay experience.
Q: Why does fighting the BOSS in a group only drop one unit of materials? We have to fight the BOSS several times!
A: We are considering adding a mechanism whereby teammates from the same tribe fighting the BOSS will enhance its difficulty, yet increase the drops to ensure each participant receives adequate essential items.
What do you think? Feel free to tell us in the comments section.
Q: My key bindings are constantly conflicting, we need more keybinding options! / I can't even enter a space when naming markers on the map..
Got it. In fact, in yesterday's update, we already added some keybinding customization options. More customization options are on the way, including the space key.We are always committed to improving the UI, aiming to provide a smoother experience based on full functionality for our players.
Q: I'd like to see a backpack filtering feature, sorting by weight, acquisition time, rarity, etc.
A: Got it! As mentioned, UI improvements are a constant focus for us! Backpack filtering and sorting optimization is already in the works, and we're currently testing its stability. Please give us a little more time, it'll be available soon.
Q: The diseases are too terrifying! I end up killing my entire tribe without even knowing it
A: We've optimized the disease mechanism. Now they won't be as devastating.
Q: As the chieftain of a large tribe, having a limit of only 50 tribesmen is too few
A: In the future, we will consider a mechanism where the tribesmen limit slightly increases with each new member added. The main issue here is fairness, so please give us more time to make these adjustments
Q: During the official server's PVP hours, why can't I deal damage to buildings?
A: First, you need to ensure your battering rams are powerful enough to damage enemy buildings: lower tech-level rams are ineffective against higher tech-level walls.
That’s all for this Q&A session. If your question hasn't been answered yet, don’t worry—they will be addressed tomorrow. We welcome everyone to share their questions and suggestions about Soulmask. We will continue to follow up and work together to make it better.
Community Manager Peter
Lead Prodicer ZIMA
Join discord: https://discord.com/invite/4G2K7FDbtp
